Terms and Conditions

Terms & Conditions of Entry and Sale
Balgone Estate (“we”, “us”, “our”)
Registered Office: Balgone Barns, North Berwick, EH39 5NY
Contact: alex@balgoneestate.co.uk | +44 (0)7454 335 556

1. Definitions
1.1 “Event” means the 2025 Sunflower Trail event held at Balgone Estate.
1.2 “Ticket” means any proof of purchase issued by us for admission to the Event, whether digital or printed.
1.3 “Attendee” means any person holding a valid Ticket or otherwise permitted on site.

2. Basis of Contract
2.1 These Terms & Conditions (“Terms”) constitute the entire agreement between Balgone Estate and the Attendee.
2.2 By purchasing a Ticket, the Attendee agrees to be bound by these Terms.

3. Tickets, Cancellation & Refunds
3.1 Tickets are non-refundable except as set out at clause 3.4.
3.2 Attendees may request to reschedule their booked timeslot up to 12 hours prior to arrival; all reschedules are subject to availability and our confirmation.
3.3 No refunds or partial refunds are payable for non-attendance, adverse weather, crop availability or late arrival.
3.4 If we cancel the Event due to government restriction or force majeure (clause 12), Attendees are entitled to a refund of the Ticket price only. We shall not be liable for any other losses.

4. Admission & Timeslots
4.1 Attendees must arrive within their allocated hourly timeslot and hold a valid Ticket matching the name and date of entry.
4.2 We reserve the right to refuse admission or remove any person who breaches these Terms or whose behavior we deem disorderly or unsafe, without refund.

5. Site Safety & Liability
5.1 The Event takes place on a working farm; visitors accept that ground may be uneven, machinery in operation, and animals on site.
5.2 All vehicles enter and park at the owner’s risk. We accept no liability for damage to vehicles or contents.
5.3 Attendees participate at their own risk. To the fullest extent permitted by law, we exclude liability for personal injury, death, loss or damage to property arising from attendance or participation, save to the extent caused by our negligence or wilful misconduct.

6. Conduct, Clothing & Prohibited Items
6.1 Smoking, vaping, barbeques, naked flames or fireworks are prohibited. A designated smoking area is provided in the car park.
6.2 Attendees must wear suitable clothing and footwear (e.g. wellies or walking boots); waterproofs are strongly recommended.
6.3 Animals (excluding the Pumpkin Patch) are permitted but must be kept on a short lead. Owners must immediately remove and dispose of any animal waste. We reserve the right to require removal of any animal that we deem aggressive or a nuisance.

7. Food, Drink & Alcohol
7.1 Only our licensed bar and Herd Café vendor may supply food or drink on site. No outside catering or alcohol is permitted.
7.2 Age-restricted sales are operated on a Challenge 25 policy; valid photographic ID (UK passport or driving licence) is required.

8. Photography, Filming & Data Protection
8.1 Attendees may take photographs or recordings for personal, non-commercial use only, and must do so in a considerate and safe manner.
8.2 Balgone Estate and its authorised agents reserve the right to take photographs, video or audio recordings of the Event. All rights in such media vest in us, and by entering the site Attendees consent to its use for promotional, marketing or any other lawful purposes without payment.
8.3 CCTV is in operation for security; recorded footage may be used to investigate incidents.

9. Accessibility
9.1 Hard-standing and hardcore paths are provided, but may become uneven or muddy.
9.2 Wheelchair access is available, though some areas (e.g. the haunted trail) involve steep or rough terrain; entry is at the Attendee’s or carer’s discretion.

10. Event Alteration & Closure
10.1 We reserve the right to modify, suspend or cancel the Event or any part thereof for safety, capacity, weather, technical failure, or force majeure (clause 12).
10.2 No refunds or compensation shall be payable for any such partial or complete closure, except as specified in clause 3.4.

11. Subscriptions & Communications
11.1 By purchasing a Ticket, Attendees consent to receive emails or telephone communications from us for operational updates and marketing.
11.2 Attendees may opt out at any time by following the unsubscribe instructions in our communications.

12. Force Majeure
12.1 Neither party shall be liable for delay or failure to perform any obligation under these Terms if prevented by events beyond its reasonable control (“Force Majeure Event”), including but not limited to extreme weather, government intervention, pandemics, strikes, or utility failures.

13. Governing Law & Jurisdiction
13.1 These Terms are governed by Scots law and the parties submit to the non-exclusive jurisdiction of the Scottish courts.

14. Severability
14.1 If any provision of these Terms is held invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.

15. Contact
Questions about these Terms should be sent to alex@balgoneestate.co.uk or via telephone at +44 (0)7454 335 556.